OVERVIEW 

This website is operated by Woodward & Fox Jewellery . Throughout the site, the terms “we”, “us” and “our” refer to Woodward & Fox Jewellery . Woodward & Fox Jewellery  offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

  

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Woodward & Fox Jewellery , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

 

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Woodward & Fox Jewellery  and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 - SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 - GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance within Denmark. 

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

  

SECTION 20 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at

info@woodwardandfox.com

 

PRIVACY STATEMENT

Processing of personal data:

Woodward and Fox is subject to the Danish personal data law applicable at all times. Woodward and Fox is the data controller of the personal data collected via the website www.woodwardandfox.com.

 

Collection of personal data:

Woodward and Fox collects, stores and processes personal information about you when you use our website www.woodwardandfox.com. You will always be informed in connection with the collection of personal data about you. This personal information will often be name, address, email address, telephone number, gender, age and date of birth.

In connection with the provision of information, it will always be stated whether the delivery is voluntary or necessary for the execution of the desired action, for example conducting a trade in our webshop.

The information is usually collected directly from you, but we may also receive information from other sources, including if a third party discloses this in connection with the purchase of a gift certificate etc.

 

Why does Woodward and Fox Jewellery process your personal information?

Woodward and Fox Jewellery processes personal information about you for the following reasons:

 

Implementation of Orders on the webshop:

In order to execute and deliver orders that you place on Woodward and Fox’s webshop, Woodward and Fox processes information about you to fulfil the agreement, for example we ask for your e-mail address so that we can send you a confirmation and a receipt at your purchase. 

 

Payment Details:

All payment transactions made on the Website are processed by a third party payment processor. You will provide your payment information to these 3rd parties and their Privacy Policy and Terms of Use will apply to the use and disclosure of this information. Woodward and Fox does not keep your payment information, but has access to certain parts of the payment information, such as payment card type, partially anonymised payment card number and expiration date, for the purpose of fraud prevention.

 

Marketing and Newsletters:

You can choose to have your email address listed on a mailing list with Woodward and Fox so that you can receive news and other information on an ongoing basis. If you have consented to receive marketing and newsletters, Woodward and Fox will process your personal data for sending newsletters / marketing via e-mail and sms from Woodward and Fox with current offers, information on events and news at Woodward and Fox. If you do not wish to receive these emails and newsletters, you can unsubscribe by using the unsubscribe link in the newsletter / inquiry or by making an inquiry by email at info@woodwardandfox.com

We also collect and process your purchase information and behavioural information collected through the use of cookies and similar technologies, such as pixels, tags and other identifiers, to remember your preferences, to understand how our website is used and to customise our newsletters / marketing .

Please note that the use of personal data for the purpose of submitting promotional material will only take place if you have given your explicit consent before, unless the law allows us to contact you without consent. In this case, our basis for the processing of your personal data will be Woodward and Fox's legitimate interest in marketing. 

 

Participation in Competitions:

Woodward and Fox collects information about you in connection with your participation in competitions and similar activities.

 

“My Woodward and Fox” Account:

You can also choose to sign up for the customer club “My Woodward and Fox", so you can get special membership benefits as well as have access to your jewellery Wishlist. You can unsubscribe from this service at any time and free of charge and close your profile by unsubscribing on the website or emailing info@woodwardandfox.com

 

Customer Service and Communication:

When you contact customer service or communicate with us in another context, we collect and process the information you provide to process your inquiries. We encourage you not to disclose sensitive personal information (e.g., health information) to us unless it is strictly necessary for the processing of your inquiry. If you choose to send sensitive information to us via email, this should only be done in encrypted form.

 

Other Purposes:

In addition to the above purposes, Woodward and Fox may also process your personal data on the basis of Woodward and Fox's legitimate interests in conducting other marketing, evaluating and developing our products and services, as well as compiling statistics and analysis and in order to comply with legal requirements or to establish, apply or defend legal claims.

 

Who does Woodward and Fox share your personal information with?

Woodward and Fox does not disclose your personal information to third parties without your permission. However, a transfer can be made if the transfer is necessary to fulfil an agreement to which you are a party, for example to carriers in connection with delivery of orders.

However, under certain circumstances and under the legislation, personal data may need to be disclosed to public authorities or the police. For example, information may be disclosed to the police in case of suspected credit card fraud.

In some cases, Woodward and Fox will transfer your personal information to Woodward and Fox's suppliers, who provide services on behalf of Woodward and Fox, for example invoicing, sales, marketing, IT support, advertising, analysis, surveys, product support, shipping and delivery of orders, data retention, validation, security, fraud prevention, payment processing and legal services. These suppliers only process personal data on Woodward and Fox's behalf and in accordance with Woodward and Fox's instructions and thus cannot process personal data for their own purposes.

 

Cookies:

We use cookies on our website. A cookie is a small text file that is stored in your Internet browser and registers as a user. Cookies can be used for the following purposes:

• To improve the usability of the website and personalise the website for you.
• To analyse the use of our website and collect visitor statistics.
• For managing the website and enabling the use of e-commerce features.
• To target advertising campaigns by us and third parties.
• When you use our website, you consent to our use of cookies

 Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

Withdrawal of consent:

You may revoke any consent you may have with Woodward and Fox at any time. We will then delete the personal data unless we can continue processing on another legitimate basis as noted above. However, to meet legal requirements, including the requirements of accounting law (5 years from the end of the financial year) and consumer law (the 2-year warranty), we can store certain personal data for a longer period. Withdrawal of consent may mean that it will no longer be possible for us to offer the same products and services to you.

Withdrawal of consent to our newsletter / marketing can be done via unsubscribe link directly in the inquiry. If you are a member of “My Woodward and Fox”, you can also revoke your consent to receive newsletter / marketing directly under your profile.

 

Storage of personal data:

Woodward and Fox strives to update the stored information so that the personal data is accurate at all times.

Your personal data will be deleted when it is no longer necessary for Woodward and Fox to process or store it for the purposes set out above or for any other legitimate purpose, including on the basis of applicable law or for the purpose of establishing legal claims, to be made applicable or defended. 

Woodward and Fox does not store the names and e-mail addresses of users who have participated in, for example, competitions, after the competition has ended, unless these users have consented to the processing of their personal data for other purposes, such as membership of “My Woodward and Fox” or receiving our newsletters. 

The information can also be stored for an extended period of time in anonymised form, ie. it will no longer be possible to connect the information to you.

 

Your rights:

You have the right to gain insight into what information Woodward and Fox processes about you and for what purpose the information is processed. You also have the right to object to the processing of your personal data, including profiling and the right to demand rectification, deletion or blocking of information that is incorrect, misleading or similarly processed in contravention of the law or require limitation of the processing.

In addition, in certain cases, you have the right to the personal data that you have provided to Woodward and Fox in a structured, commonly used and machine-readable format and to transmit this information to another data controller.

You also have the right to object to your personal data being processed for direct marketing, including profiling.

You have the right at any time to submit a complaint to the Danish Data Protection Agency (Datatilsynet), Borgergade 28, 5, DK-1300 Copenhagen K against our processing of your personal data

 

Security:

It is important to Woodward and Fox that your personal data is kept safe and confidential. Access to all registered user data at www.woodwardandfox.com is limited to trusted Woodward and Fox employees, and our security measures are monitored on an ongoing basis to ensure that information about our users is handled properly while still respecting the user's rights.

However, it is not possible to guarantee 100% security of data transfers over the Internet. When data is sent and stored electronically, there is always a risk that others will access protected data before they reach our servers. So even if Woodward and Fox tries to protect your personal information in the best possible way, we cannot guarantee or guarantee the security of any information. So you send your data at your own risk.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Payment: 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

Children's use of the website:

You must be at least 16 years of age to use the Website and to disclose your personal information to Woodward and Fox. Woodward and Fox does not knowingly collect or store personal information from children under the age of 16, and no part of this website is designed for the purpose of attracting such children. If it is disclosed by a parent or guardian or otherwise found that a child under 16 has submitted personal information to Woodward and Fox, we will delete the child's personal information in our possession.

 

Links to other websites, etc: 

Our website may contain links to other websites or to integrated websites. We are not responsible for the content of other companies' websites or their practices in the collection of personal data. When you visit other websites, you are encouraged to read the owner's privacy policy and other relevant policies.

 

Changes in the Privacy Policy:

If we decide to change the content of this Privacy Policy, we will contact you, if necessary, at the email address you provided to us. We will also notify you of any changes to our website and place the new policy on the website to keep you informed of the latest version at all times. The date for the privacy policy will appear at the bottom of the page. 

If you are unable to accept the revised Privacy Policy, you must cease using our website and its associated features, etc. Continuing your use of the Website will constitute an acceptance of the revised Privacy Policy unless our changes require your explicit consent.

 

Contact Information: 

If you have questions or would like to complain about the processing of personal data, you can always contact Woodward and Fox as stated above under Your Rights at info@woodwardandfox.com

 

This is version 1.0 of Woodward and Fox’s personal data policy is dated 30/05/2020